Training and Support
Our training and technical support ensures that palliative care professionals have the skills and confidence to maximise the impact of our technology.
To support the assistive technology we provide, we deliver bespoke training both in-person and online, as well as offering full technical support to all our service partners.
Our training satisfaction scores are consistently above 90% and the feedback from palliative care teams is always positive.
Our specialised, bespoke training begins the day we install the technology and is available throughout the entire four-year partner cycle.
We also provide additional refresher and new staff training, either in-person or online.
This comprehensive training programme ensures that palliative care professionals have the skills and confidence to deliver the best possible outcomes for children and their families.
These innovative workshops will provide palliative care professionals with enhanced technical training on specific items of technology and increase awareness of relevant digital issues like online safety.
The free events will also provide our palliative care partners across Britain and Ireland with the rare opportunity to meet in-person and share tips, advice and support.
Our brand new revolutionary e-learning Hub is a modern, easy-to-use online training and knowledge sharing management system, with dynamic learning for palliative care professionals, parents and carers.
The Hub provides practical tuition on how to use each piece of technology, regular features on best practice, activity ideas, tips and examples plus updates on subjects like the best assistive and augmented apps.
“I feel Lifelites is so helpful and supportive for palliative care professionals to provide further quality support for children and families.
It is an excellent training package, made fun! We feel well supported with the guides and knowing support is easy to access is great.”
The Care Team
Martin House Children’s Hospice
Our technology is of the highest quality and built to be robust and durable.
However, sometimes things don’t quite go as expected and the tech gremlins strike!
We provide every partner with full technical and maintenance support, ensuring their technology is never out of action for long.
Whether that involves a site visit, replacement parts or phone consultations, we will always provide a solution as quickly as possible.
As a charity, we rely on your generous support to keep us service running. Your donation will be used across the charity, wherever it is needed the most.